Types of Data Collected Personal Data Contact data : email address, contact address, contact person and phone number.Credentials : password and check code used to authenticate and access accounts.Statistics : data related to you, such as country, country, city, zip code, time zone and your preferred language.Location data : data related to your device's location (the neighborhood block where it is located). We deduce the location via national addresses and postal codes.Usage Data Interaction : data regarding your usage of the Dyness ESS platform. This is provided by you when you submit search inquiries to use our products and is provided by us when errors are reported. Interaction data includes:Device and usage data : data about your device, the products and the functions that you use, including information about your hardware and software, the performance of our products, and your settings. Device and configuration data : data about your device, device configuration, and neighboring networks. For example, the IP address, SN, device identifiers, location and language settings, and neighboring WLAN access points of the device. Such data are used for device interaction only and not for any other purposes.Troubleshooting and help data : data submitted when you contact Dyness ESS for help, such as authentication information and data related to your device and its corresponding productsWIFI configuration : data about your WIFI configuration. We need to access your geographic location authorization and current WIFI SSID while you use Dyness mobile application to configure WIFI. Refuse to access will limit the WIFI configuration related functions.Tracking Technologies and Cookies Necessary / Essential Cookies Policy / Notice Acceptance Cookies Functionality Cookies Use of Your Personal Data The Company may use Personal Data for the following purposes:To provide and maintain our Service , including to monitor the usage of our Service.To manage Your Account : to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.For the performance of a contract : the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.To contact You : To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.To manage Your requests : To attend and manage Your requests to Us.For business transfers : We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.For other purposes : We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.We may share Your personal information in the following situations:Retention of Your Personal Data The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.Transfer of Your Personal Data Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.Delete Your Personal Data You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.Our Service may give You the ability to delete certain information about You from within the Service.You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.Disclosure of Your Personal Data Business TransactionsLaw enforcement Other legal requirements Comply with a legal obligation Security of Your Personal Data The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
